Philanthropy Meets Parliament Summit 2019 - FAQs

For all event and registration queries, please contact ICMS.
ICMS is our professional conference organiser (PCO) and the friendly team there will be able to assist with any registration or event-based queries that you may have.

Phone: 1300 792 466

Why is Day 1 of the Summit open to Philanthropy Australia members only?
There is a strict cap on numbers at Parliament House Theatre and tickets to Day 1 of the Summit are therefore limited to Philanthropy Australia’s membership. We expect Day 1 to sell out, so register early to secure your spot!

What does registration for Day 2 of the Summit include?
It includes Delegate Drinks in Parliament House’s Mural Hall at the end of Day 1 (5.30-7.00pm) and Day 2 of the Summit at Realm Hotel. Day 2 of the Summit is open to all Philanthropy Australia members and the broader social change community. 

Can I register and pay for more than one delegate at a time?
Yes. On successful registration, you will be asked if you would like to register an additional delegate. If you select this option, you will return to the initial registration page and be able to add additional delegates’ names and details.

What methods of payment are accepted?
Our registration platform accepts all credit cards. Payment can also be made via Electronic Funds Transfer or cheque, and we are also able to generate an invoice if required. You will be required to nominate your preferred method of payment as part of your registration. 

What is the early bird period?
The early bird period allows delegates to take advantage of reduced pricing and runs up until Friday 12 July 2019.

I made a mistake and/or left something out in my registration – am I able to change it?
Yes. You will receive a confirmation email once your registration and payment has been finalised. This email includes all relevant registration details, as well as a ‘modify registration’ link. This link allows you to login to the registration portal with your email address and registration reference number and make changes to your existing registration, including dietary requirements and accommodation.

Please note that you will need your Registration Reference Number to access the portal. This number appears at the top of your confirmation email, just above your name.

I don’t know if my organisation is a member of Philanthropy Australia – can you please advise me?
Your current membership status and other details are easily accessible via our Membership Portal. Please login to the portal to check your current membership status.

The portal allows you to update your organisation’s details, including your primary contact, staff, areas of interest and much more. It also offers a password reset function if you cannot recall your password.

If you are unable to login to the portal and unable to reset your password, please call our office on 1300 511 500 for assistance. We will also be able to advise you if you’re part of our membership when you call.

Please note that to access the member rate, your organisation must be a current Philanthropy Australia Member at 1) time of registration; and 2) time of the summit (18-19 September 2019).

My organisation subscribes to the online Directory of Funders and/or I receive the free edition of Philanthropy Weekly. Am I entitled to the discounted member rate?
Whilst you are still very much part of our community, subscriptions are not included in Philanthropy Australia’s membership so we are unable to offer you the discounted member rate.

We’d love to chat to you about membership and what might be best for you and your organisation. If you’d like to learn more about our resources, networks and membership offering, please click here.  Alternatively, you can contact our membership services team via email or call our office on 1300 511 500 and we’ll put you in touch with your friendly state manager.

Cancellation policy
All cancellations must be advised in writing to the Summit Organisers.

Registration Cancellation Policy
Cancellations received before Monday, 12 August 2019 will receive a refund of registration fees less an administration charge of $300.00. Cancellations after this date will not be refunded however can be transferred into another name.

Accommodation Cancellation Policy
Cancellation fees will apply for all cancellations received after Monday, 12 August 2019 or if the room is not occupied on the advised date of arrival. Please refer to the individual hotel cancellation policies. The Summit Office cannot guarantee new bookings or amendments to existing bookings after Monday, 12 August 2019.  


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