Cancellation Policy

POLICY
If Philanthropy Australia must cancel an event, registration or workshop for any reason, we will refund your fees in full within 30 days of cancellation. If you need to cancel your membership, registration or attendance with Philanthropy Australia, the following policies apply.

MEMBERSHIP FEES
If for any reason you are not completely satisfied with your subscription or membership, we will provide you a 7 day money-back guarantee from the date of payment. In order to qualify, we require the refund request to be emailed to info@philanthropy.org.au which must be received within this time period in order to qualify for a refund less an applicable administration fee as displayed below. We will not be able to honour a refund for any refund requests beyond this 7 day period.

Administration fees applicable to refunds are as follows:

  • Membership 15% of fee
  • Subscription 15% of fee

CONFERENCE & SUMMIT
Registrant cancellations received by PA 35 days before the Conference or Philanthropy Meets Parliament Summit will receive a full refund of registration fees less an administration charge of 15%.  

Cancellations after this date will not be refunded. 

Philanthropy Australia will provide a refund upon request for the difference between full conference ticket value and any changed ticket value, if due to pandemic or government restrictions the Conference or Summit is required to be cancelled or changed in how its delivered.  

Philanthropy Australia will refund the ticket price, less 15% towards the production costs already incurred, if the event is cancelled entirely, within 30 days. 

MEMBERSHIP EVENTS, PROFESSIONAL LEARNING PROGRAMS
Cancellations received before 28 days of the event will receive a refund of registration fees less an administration charge of 15%. Cancellations after this date will not be refunded. All cancellations must be advised in writing to info@philanthropy.org.au.

Last updated 1 June 2020. 

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