Membership FAQs

You’ve got questions? We’ve got answers.


How do I become a member?

Becoming a member of Philanthropy Australia is quick and simple. Once you have found the membership that's right for you, click the JOIN NOW button and follow the steps. If you need assistance, please contact our team and we will help you get started. 


What’s the Better Giving Hub?

The Better Giving Hub is our member-only digital platform that connects the philanthropic community and starts conversations like never before. It’s interactive and user-centric, allowing members to collaborate and share ideas, debate issues as well as access and contribute to our vast library of resources including online co-funding opportunities, the Directory of Funders, the Online Advocacy Toolkit, upcoming events, webinars and more.

How do I manage my membership?

Please send an email to

When does my membership renew?

We have a single renewal date for all memberships, 1 May each year, which keeps the process simple and clear.


I'm ready to renew. What do I need to do? 

The billing contact on your account will have received an invoice from our accounting system which can be paid by bank transfer or credit card. If you have any queries please email

Help, I'm trying to renew but I've forgotten my Better Giving Hub login details! 

If you can't access the Better Giving Hub, try following these hints:

  • Your username is your registered email address.
  • If you've forgotten your password, click to 'Forgot Password' button and we'll send a password reset email to your registered email address.
  • If you're still having trouble logging in or, or you don't have a login but think you should, contact our team.

Who can I talk to if I want help choosing the package that's best for me?

Your State Manager is the best person to have a chat with to discuss your existing and future needs, your current membership level and the best option for you from the new membership offering.


COVID-19 Funding Opportunities

Access the Australian Communities Foundation National Funding Portal for philanthropic funders to connect with the funding opportunities available to tackle COVID-19.

Access Portal here

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