Membership FAQs

You’ve got questions? We’ve got answers.


How do I become a member?

Becoming a member of Philanthropy Australia is quick and simple. Once you have found the membership that's right for you, click the JOIN NOW button and follow the steps. If you need assistance, please contact our team and we will help you get started. 


What’s the Better Giving Hub?

The Better Giving Hub is our member-only digital platform that connects the philanthropic community and starts conversations like never before. It’s interactive and user-centric, allowing members to collaborate and share ideas, debate issues as well as access and contribute to our vast library of resources including online co-funding opportunities, the Directory of Funders, the Online Advocacy Toolkit, upcoming events, webinars and more.

Members can curate their own experience by specifying the subject areas they’re interested in order to receive great content, participate in real-time conversations and build communities of interest. Think of it as the sector’s new online village!


How do I manage my membership?

Members can view and self-manage their membership through the Better Giving Hub.

The primary contact for each member can log in to the Better Giving Hub at any time to:

  • Check membership status, membership details and inclusions
  • View previous paid invoices
  • Update organisation details
  • Update user contact information
  • Add or update their organisation's listing in the Directory of Funders
  • Manage their active Better Giving Hub members, so all the right members of an organisation can have access to the Better Giving Hub when they need it. 

When does my membership renew?

We have a single renewal date for all memberships, 1 May each year, which keeps the process simple and clear.


I'm ready to renew. What do I need to do? 

Primary contacts can renew their membership through the Better Giving Hub in just a few simple steps:

  1. Simply log in to the Better Giving Hub.
  2. Click the orange RENEW button at the top of the page.
  3. Select MEMBERSHIP RENEWAL from the drop-down menu.
  4. Choose the membership level that works for you and follow the instructions on the screen to renew or upgrade. 
  5. Ask for help if you need it! If you can’t find the information you’re looking for online, our staff and State Managers are here to help.

Help, I'm trying to renew but I've forgotten my Better Giving Hub login details! 

If you can't access the Better Giving Hub, try following these hints:

  • Your username is your registered email address.
  • If you've forgotten your password, click to 'Forgot Password' button and we'll send a password reset email to your registered email address.
  • If you're still having trouble logging in or, or you don't have a login but think you should, contact our team.

Who can I talk to if I want help choosing the package that's best for me?

Your State Manager is the best person to have a chat with to discuss your existing and future needs, your current membership level and the best option for you from the new membership offering.


Stories in philanthropy

Find the latest stories and developments in philanthropy from around Australia

See stories

Recruiting in the philanthropic sector?

List your job vacancy with us.

More information