Job Vacancies

Membership and Operations Coordinator

July 29th, 2022

Position Description

Reporting to: Head of Operations

Hours: 4 to 5 days p/w, can be flexed to your needs

Location: Flexible, including WFH arrangements

Workplace: Work with purpose - protecting the environment - in a fabulous consultative culture.

Salary: $70,000 to $75,000 plus superannuation


About AEGN

The Australian Environmental Grantmakers Network (AEGN) is a member organisation that aims to harness the power of philanthropy to help protect our environment and build a sustainable future. Our mission is to grow effective funding for the environment.

The AEGN works with philanthropic funders who want to become more effective in their giving to address environmental and climate change issues. The AEGN is a trusted place where members learn and share, are inspired and informed, and come together to fund some of the greatest challenges of our times.


About the role

The Membership and Operations Coordinator supports AEGN’s member relationships and is integral to creating outstanding member, Board and staff experiences through coordinating office and administration support nationally. In this role, you will; • Provide member support (day-to-day administration of member systems, enquiries, issues, renewals, etc) • Provide CEO and Board Support  (diary support, board paper coordination, AGM support, etc) • Administer and maintain the CRM system (manage the external support provider, develop and run reports, develop and train staff, ensure up-to-date records, etc); and • Support functionality and staff capability in core AEGN technology systems (MS Office, CRM, Teams, Zoom) • provide general operational support (first point of contact, facilities management, etc).


About you

You love the idea of your work supporting the protection of Australia's environment and building a sustainable future. You thrive working in a team, are organised and professional and make great connections with people. You have very strong systems skills, you know the value of good data to inform and support operations and you enable others and the organisation to maximise current systems and technology.


Competencies

Strong collaborator - You work effectively with small and diverse teams to achieve results.  You value and build effective relationships with all types of stakeholders and team members.

Adaptability – You demonstrate flexibility and a positive demeanour regardless of changes in the work environment.

Organisation – You have strong administrative skills, allocate the appropriate time for tasks, balancing conflicting priorities in order to manage workflow and the completion of essential projects and deadlines.

Communication skills – You listen and speak with confidence, produce well-thought-out professional correspondence and project a warm, friendly manner.

Continuous improvement - looks to continuously improve systems and processes to meet changing organisational needs.


Requirements

  • 5+ years’ relevant office and operations support experience.
  • Experience dealing with databases/CRM demonstrated ability to maintain currency and accuracy of data and improve database as required.
  • Highly capable computer skills – strong knowledge (Microsoft Office, Teams, Sharepoint, etc) and ability to build internal competence and efficiency.
  • Right to work in Australia

Please call Stephanie Gaylard on 0436026085 if you would like any further information.


How to apply

Send your CV and a Cover Letter to Stephanie Gaylard at stephanie@aegn.org.au.

Selection Criteria

  1. Excellent systems and organisational skills, including the use of CRMs.
  2. Highly developed organisational skills and experience in operations support with a focus on member/customer service.
  3. Ability to work effectively in a collaborative team environment and independently to get things done.

Application Deadline: 20/08/2022

Melbourne, VIC

Australian Environmental Grantmakers Network