News + Media

New research survey aims to capture non-profit sector key challenges & shape future support programs

March 03rd, 2015

The Telco Together Foundation today launched a new research survey to capture a meaningful view of the common issues and challenges faced by the non-profit sector of Australia.

Telco Together is calling on all staff, management and volunteers working for a charitable or non-profit organisation, to please help by completing the simple online Charity Insights Survey, which involves a time commitment of between five – 15 minutes, depending on the complexity of the story or challenge being shared.

Insights gained through this research will be analysed using an innovative and cutting-edge research tool, SenseMaker. Key findings from the survey will help define future Telco Together funded strategic community programs that support Australian charities.

“We are seeking input from charities Australia-wide, across an extensive range of causes and challenges, to help us identify key patterns and trends,” said Maria Simonelli, Programs Manager at Telco Together Foundation.

“Many of us working in the non-profit sector will likely have more than one challenge in our daily working lives, so this research tool allows for individuals to take the survey multiple times, sharing a different challenge each time the survey is completed. 

“By taking the survey, you will be helping Telco Together obtain greater insight and understanding of the challenges you face on a daily basis. Insights gained will then be used to help inform future strategic programs that support the non-profit sector, which will be of direct benefit to Australian charities,” said Ms Simonelli.

The online tool being used to conduct this research – SenseMaker - works like a short survey, asking participants to share a story about a time when they needed help at work, followed by a series of brief exploratory questions. Each individual’s input to the survey is anonymous, and key results will be made available to participants in futur

This nation-wide survey is kindly being supported by Volunteering Victoria , Volunteering Queensland and Volunteering ACT, who will be distributing the survey to thousands of Australian charities they support and work with throughout the year.

More information

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