Manager – Digital Services

• Opportunity to work at the Foundation for Rural Regional Renewal (FRRR), the only national foundation specifically focussed on ensuring the social and economic strength of Australia’s remote, rural and regional communities.
• The chance to lead FRRR’s digital transformation, enabling a national organisation to be agile, secure and tech-enabled in delivering lasting impact for rural, regional and remote communities.
• Full time (1.0) position – with flexible working arrangements available (eg. 0.8 or 0.9 part-time)
• Victoria – due to regular travel requirements of the role, we require the individual to be located within commuting distance to Bendigo. The successful applicant will be required to be at the FRRR Bendigo office at a minimum of once per fortnight.
• $119,000 – $124,000 (FTE) per annum excluding superannuation.

Role summary

The Manager, Digital Services is responsible for leading the delivery of FRRR’s IT services and driving the organisation’s digital transformation roadmap. This role ensures digital infrastructure, governance, collaboration platforms, and cybersecurity practices are modern, agile, secure, and aligned with delivering our strategic goals. Reporting to the COO, the Manager provides both strategic direction and hands-on oversight, balancing project leadership, vendor management, and stakeholder engagement to deliver technology initiatives that strengthen efficiency, compliance, and organisational resilience.

A key focus of the role is building digital capability and confidence across the organisation, supporting staff to adopt new tools and ways of working while fostering a culture of innovation and adaptability. The Manager bridges technical and business needs to ensure digital investments deliver measurable value, with success demonstrated through resilient systems, empowered staff, and FRRR’s ability to leverage technology as a driver of impact.

Who you are (selection criteria)

• You hold tertiary qualifications in Information Technology, Business Systems, or a related field, or bring equivalent experience.
• You may bring experience working in not-for-profit, philanthropic, or community development sectors, alongside familiarity with AI tools, modern device deployment (e.g. Autopilot), and frameworks such as ISO 27001 or the Essential Eight.
• You have experience in cybersecurity, access control, privacy, and IT governance frameworks, ensuring systems are compliant, secure, and fit-for-purpose.
• You are a strategic thinker with a hands-on approach, passionate about enabling impact through technology, digital transformation, and innovation.
• You possess proven experience managing digital transformation or IT projects in complex organisational environments, delivering outcomes that improve efficiency, security, and resilience.
• You have strong knowledge of Microsoft 365 tools and platforms (including SharePoint, Teams, OneDrive, Intune, and Copilot), with the ability to optimise and integrate them across an organisation.
• You demonstrate the ability to lead cross-functional projects, manage competing priorities, and align technology initiatives with broader organisational goals.
• You are a confident communicator with excellent stakeholder engagement skills, able to translate technical concepts into accessible knowledge, and experienced in leading training and change initiatives.
• You hold strong analytical and problem-solving capabilities, with experience in project reporting, risk management, and business continuity planning.
• You are committed to fostering innovation and continuous improvement, introducing smarter tools and processes that build digital capability and support cultural change.

Key responsibilities

• Lead the implementation of FRRR’s digital strategy, ensuring alignment with organisational priorities and objectives.
• Oversee the planning, execution, and delivery of IT and digital projects, ensuring they are delivered on time, within scope, and to budget.
• Implement and maintain robust security protocols, access controls, and data governance frameworks, aligned with organisational framework.
• Design and deliver training programs, resources, and guidelines to strengthen staff digital literacy, confidence, and productivity.
• Manage relationships with the managed service provider, technology vendors, consultants, and partners, ensuring accountability and value.

How to Apply

To express your interest, submit an online application via the application portal SHE HR Consulting website and include a professional resume. All applicants must also provide brief responses to the application questions that are included as part of the online application. For more information, please email [email protected] using the subject line: Manager – Digital Services – Foundation for Rural Regional Renewal – Melbourne / Bendigo enquiry.

Note: we do not accept cover letters as part of our application process. Applications will be reviewed upon receipt and we may close our job advertisement without notice, so don’t delay your application.