Project Officer, WA

Friday, 8 Sep 2023


  • 0.8 – 1.0 FTE (flexible workdays – could be spread over a number of days, as agreed with manager)
  • 3-year fixed term contract (aligned with funding)

Reports to:

Director Engagement (WA)

Key Relationships:

  • Membership Services Team
  • Marketing & Communications Team
  • Learning & Content Team
  • Philanthropy Australia stakeholders (Board, staff, members, supporters, suppliers and partners), particularly those based in WA.


Philanthropy Australia is the national peak body for philanthropy. With a vision of a generous and inclusive Australia, we are driven by our purpose to inspire more and better philanthropy.

The behaviours that underpin our values of Respect, Trust, Humility, Impact, Celebration and Sharing are the foundation of all we do. Find out more here.

We are an independent organisation with a membership base of foundations, organisations, families, individual donors, professional advisers, intermediaries and not-for-profits. We are a growing movement of people and organisations who believe in the importance of giving and creating positive social change.

Our organisation is made up of passionate, supportive and inspiring people, who are driven by our purpose and values.

Philanthropy Australia received Voice Project’s 2023 Change Champion award and Best Workplace Award

Working at Philanthropy Australia means you have access to benefits, such as:

  • Additional 1 week (pro-rata) of leave for Reflection Leave after 12 months of service
  • Flexible and hybrid ways of working
  • Employee Assistance Program
  • Generous paid parental and partner leave after 12 months of service
  • A generous L&D budget
  • Learning opportunities, particularly around philanthropy, the not-for-profit sector and specific causes.

We are looking for team members who have an interest in philanthropy or philanthropic causes, to put engagement first in all they do and help us reach our ambitious growth agenda as outlined in PA’s 2022 – 2025

Philanthropy Australia welcomes applications from all suitably qualified candidates.

We strive to have diverse workforce. We encourage applications from people of all backgrounds and experiences, including, First Nations people, people with disabilities, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people of all ages.

We believe in building an inclusive workforce that recognises human difference as a strength and supports our vision for a generous and inclusive Australia.

Philanthropy Australia strives to be a safe and inclusive workplace for all team members and is currently undertaking the Reflect Reconciliation Action Plan.

Role purpose

Philanthropy Australia has recently received capacity support for a three year “More and Better Giving in WA” initiative.

The two main areas that this role will contribute to ‘More & Better Giving in WA’ is through:

  • Membership support
  • Coordinating projects

The Project Officer will serve as the first point of contact for membership related queries and help to build a pipeline of new members. The Project Officer will work closely with the Director Engagement (WA) and other members of the national Membership Services Team to deliver our national membership priorities.

The role will use Salesforce CRM to maintain accurate membership information, administer the membership renewal process, admin support.

The Project Officer will also coordinate key project deliverables including research reports, events and communications initiatives that form part of the “More and Better Giving”.

Some of the projects the role is responsible for coordinating the creation and delivery of include:

  • “WA Stories of Giving project”, to showcase giving in WA.
  • “Opportunities to increase the levels of giving in regional areas of WA” research report.
  • “Giving in WA” snapshot report to benchmark levels and nature of giving in WA.
  • Manage logistics and communications of various events.

The Project Officer provides an excellent standard of service in all communications and relationships, whilst maintaining discretion when dealing with highly confidential information.

Key responsibilities

Develop, manage and maintain relationships with WA members:

  • Contribute to the development and delivery for local networking opportunities and the Philanthropy Australia events calendar in WA.
  • Deliver and administer a quality end-to-end experience for PA’s members, including meeting with members, responding to their needs and adding value through your knowledge of philanthropy in Australia.
  • Lead the engagement and relationship management of not-for-profit members and potential members.
  • Support business development to grow the membership base in WA including developing strategies for prospecting, growing and renewing membership.
  • Meet with appropriate membership level prospects to articulate the value proposition of PA membership.
  • Connect members through the delivery of quality member programs and services including Peer Networks.
  • Ensure member information and meetings are captured accurately in Salesforce and other systems.

Project Support:

  • Provide support to Director Engagement (WA) to deliver on the range of activities planned in the “More and Better Giving in WA” project plan including research reports, regional engagement, communications and networking initiatives.
  • Coordinate key aspects and deliverables in the “More and Better Giving in WA” project plan including research reports, communications projects and coordination of networks.


  • Prepare campaigns for emails and events in Salesforce/Campaign Manager.
  • Prepare and distribute materials to members about membership benefits, relevant events and other activities in a timely fashion.
  • Support the coordination of the national membership renewals campaign.

Event support:

  • Administration and logistical support for events (e.g., generate and monitor invites, arranging venues and catering).
  • Attend events to increase awareness of what is happening in philanthropy.
  • Other responsibilities as required.

Selection Criteria

  • Knowledge of and / or strong interest in philanthropy and the not-for-profit sector
  • Demonstrated interpersonal skills, including engaging a variety of people from different backgrounds and experiences
  • Proven project management skills including planning, delivering on timelines, managing stakeholders and being outcome driven
  • Strong administration skills, with attention to detail
  • Proficient user of Salesforce or other CRM
  • Demonstrated excellent stakeholder management
  • Ability to be proactive in developing and fostering relationships
  • Excellent written and oral communication, and presentation skills
  • Ability to prioritise an ever-changing workload and juggle competing demands
  • Motivated self-starter including the ability to work as part of a small national team

As this is a role supports a national program of membership engagement including events, the ability to work outside of business hours, and travel (interstate on occasion also) time-to-time may be required. Hours worked outside of business hours are compensated.

How to apply

To apply for this position, please click “Apply Now” and provide a brief cover letter outlining your interest and suitability to the role, along with your CV.

Applicants are welcome to submit a video application using their smartphone outlining their experience, interest and suitability to the role, as an alternative to a written application. Please email this directly to [email protected].

We strive to create a diverse and inclusive workforce. If you require adjustments to the recruitment process, we are more than happy to work with you to make the necessary arrangements to ensure a fair and inclusive hiring experience for all.

For any questions relating to the role and/or position description, please contact: Dylan Smith via [email protected] using the subject line: Project Officer enquiry